Network Support Analyst Levels 4 at Metronorth Railroad in Manhattan, IL
Summary Playing a vital role in the economy of New York State and Connecticut, the Metropolitan Transportation Authority (MTA), consists of the busiest commuter railroad, subway and bus systems in the nation, with an annual ridership of over 2.6 billion. The MTA is comprised of MTA Headquarters/Police and the following MTA Agencies:
Long Island Railroad, Metro-North Railroad, NYC Transit, Bus, Bridges and Tunnels, and Capital Construction. This position is in the Office of Infrastructure & Operations Division of the MTA Headquarters Information Technology (IT) Department. The primary purpose of this position is to provide technical support for all aspects of connectivity between endpoints utilizing MTA's integrated LAN/WAN network environment. Responsibilities Level 4 Install, configure and troubleshoot complex network and SAN solutions supporting critical business functions and customer facing services. Work with other IT technical resources to support all network related technical problems and services. Support satellite locations in a timely and effective manner during the installation, maintenance, troubleshooting and repair of all network related technologies. Ensure all required system documentation and record keeping requirements associated with maintaining and controlling IT assets are completed accurately, timely and in accordance with MTA policies and procedures and department requirements. Participate in the evaluation of new products and technologies. Evaluate connectivity requests and requirements and recommend effective technological solutions. Guide less senior technicians and staff in the performance of their tasks. Design and engineer solutions and standards to be applied within the section. Install and oversee the configuration and troubleshooting of complex network and SAN solutions supporting critical business functions and customer facing services. Contribute to the planning and coordination of tasks associated with network technology related projects.
Salary Range:
$80K -- $100K
Minimum Qualification
Technical SupportEstimated Salary: $20 to $28 per hour based on qualifications.
Long Island Railroad, Metro-North Railroad, NYC Transit, Bus, Bridges and Tunnels, and Capital Construction. This position is in the Office of Infrastructure & Operations Division of the MTA Headquarters Information Technology (IT) Department. The primary purpose of this position is to provide technical support for all aspects of connectivity between endpoints utilizing MTA's integrated LAN/WAN network environment. Responsibilities Level 4 Install, configure and troubleshoot complex network and SAN solutions supporting critical business functions and customer facing services. Work with other IT technical resources to support all network related technical problems and services. Support satellite locations in a timely and effective manner during the installation, maintenance, troubleshooting and repair of all network related technologies. Ensure all required system documentation and record keeping requirements associated with maintaining and controlling IT assets are completed accurately, timely and in accordance with MTA policies and procedures and department requirements. Participate in the evaluation of new products and technologies. Evaluate connectivity requests and requirements and recommend effective technological solutions. Guide less senior technicians and staff in the performance of their tasks. Design and engineer solutions and standards to be applied within the section. Install and oversee the configuration and troubleshooting of complex network and SAN solutions supporting critical business functions and customer facing services. Contribute to the planning and coordination of tasks associated with network technology related projects.
Salary Range:
$80K -- $100K
Minimum Qualification
Technical SupportEstimated Salary: $20 to $28 per hour based on qualifications.
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